Terms of Service

General Remarks

 

If there are parts of these terms and conditions (“Terms”), that you do not understand, we strongly recommend to contact customer service before placing an order.  Any purchase made on this Website, are subject to the provisions of our Terms. Since our Terms are update from time to time (for example to reflect changes in technology, our business model or relevant legislation) we kindly ask you to accept our Terms every time time you shop with us. If you cannot accept our Terms you will not be able to place an order on the Website. Amendments and additions to these Terms will only apply if the parties have agreed to them in writing. In case of discrepancy, these Terms take precedence over any other agreement that has been entered into for specific cases. 

 

Prices and Delivery 

 

México: All specified prices, delivery costs or other costs are including taxes, VAT & other fees within the Mexico. Costs for delivery, shipping or postage may vary and will be added with every order. The prices on the Website can be displayed in different currencies, depending on the country you chose. You will receive a tracking number once your order is dispatched. Please note, that you are responsible for the products after delivery. Should the packaging be damaged at the time of delivery, you should refuse delivery. If you wish to file a complaint for defects with the products.

 

Orders and Order Confirmations

 

The Website is open 24 hours a day but can be closed due to maintenance. We try to keep such maintenance during nighttime. Orders placed during public holidays will be processed within the following 1-5 workdays. We can only process your order if the delivery address is a private or business address in one of the countries we ship to. We retain the right to cancel your order of purchase, without being liable to damages in any of the following cases; 

Payment information or shipping information provided is incorrect or insufficient

• Your order has been placed with fraudulence or the order has been placed in connection with an illegal activity
• Due to an inadvertent error on the Website, e.g. an error in the payment processing system. 
• If the certain item isn’t available.
• Any reason

 

When you order products on the Website, you will be able to correct or delete products as well as your own information until you complete the order. Your order will not be completed until payment has been successfully processed – from that moment you are bound by the order and the agreement it constitutes along with these Terms. We will not deduct the agreed amount for payment until your order has been shipped. Notwithstanding anything the Agreement, in case you pre-order an item, you hereby accept that full payment is required upon purchase.

To complete an order, you must agree to these terms and conditions.

If you do not agree with the order confirmation, you must notify customer service immediately. What’s listed in the order confirmation is valid unless you object immediately upon receipt of the order confirmation, as Havre Studio can ship the products immediately after the order is received.

 

We do our best to keep the Website updated and to ensure that prices, offers, instructions and descriptions are correct but misspellings, errors in prices, offers, descriptions and other information can happen.

 

The laws of Mexico shall apply to all parties of these delivery and payment terms.